Apple CEO Steve Jobs has regularly responded to several user complaints regarding Apple products in the past. However, when one of the users raised a query about iPhone 4's signal reception loss when he held the phone in a particular way (by touching two seams of the antenna band on the exterior of the phone simultaneously), Jobs plainly responded - "Just avoid holding it in that way", reported CNET.
When Apple announced iPhone 4, the phone's aluminum rims were detailed as the one with new antenna technology that aides GSM, UMTS, Bluetooth Wi-Fi and GPS features of the phone. Basically, Apple claimed the outside rims would help in better network reception to the phone. However, many complained about signal loss while holding the iPhone 4 in their hands. One such person who bought iPhone 4 and suffered network reception issue mailed Steve Jobs.
Apple has acknowledged the issue by releasing an official statement:
Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
That takes care of official part but Steve Jobs responded - Just avoid holding it in that way. Right, so now Apple will teach us how we should hold our mobile phones. Also, users need to pay $29 to get a Bumper for protecting those rims. Here's the discussion thread on Apple website which focuses on what we just mentioned.
We don't intend to criticize Apple's innovation and in fact, like the new antenna technology. However, Jobs' response looks like Apple followers need to adjust with the products the way Apple wants.
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