Sony released firmware 3.41 update for PS 3 users and several faced HDD upgrade woes. Disgruntled PS 3 owners bombarded PlayStation 3 Forums over the issue. Apparently, it was discovered that the issue was prevalent amongst only those users who applied the 3.41 firmware update BEFORE upgrading HDDs. Several experienced console crashes.
Examiner reported that Sony's statement noted: "We apologize for any inconvenience you are experiencing with upgrading Internal Hard Disc Drive (for PlayStation3) on your PlayStation 3 computer entertainment system. The information available to our Consumer Services Department does not suggest that this is a problem PlayStation owners are likely to experience when upgrading the HDD with 3.41 update. Sony Computer Entertainment America (SCEA) strongly supports the quality of its products and backs them with full confidence. We ask that you update the previous HDD first to see if the update will go through. Then update from the thumb drive that is formatted in FAT 32 and has the 3.41 update downloaded."
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