Exploding iPhones: Apple Says All Well

After reports of exploding iPhones came in from France, Apple says that after investigating the cases, it was sure that the explosion was not caused by the product being faulty.
In a statement to the BBC, Apple said, "The iPhones with broken glass that we have analyzed to date show that in all cases, the glass cracked due to an external force that was applied to the iPhone." The investigation was internal and was done in as a counter measure to the European Commission investigation that was launched after the reports of the first exploding iPhones first came in.

So, what Apple is saying here is that the explosions have been either manually induced or that the product was made to go undergo an external force that caused it to crack and that there was no explosion at all

Apple also refuted charges regarding the battery heating problem and has said that there have been no such complaints from any consumer so far regarding heating issues. Note that this is for the just launched iPhone 3GS. The statement adds that so far only single digit, unconfirmed heating related issues have been spotted.

However, Frenchman Frank Benoiton, who was an iPhone owner insists that his iPhone cracked "just like that" and that no external force was applied to it and nor was the phone dropped. To make things difficult for Apple, a British family has sought a refund from Apple after their iPod exploded after a fall. As a safety measure, the European Commission has issued a warning against buying the iPhone using its rapid-alert system, Rapex, which warns of dangerous consumer products.