Apple has announced a worldwide free replacement plan for Apple headphones used with third generation iPod Shuffle. As per Apple's notice, some owners of iPod Shuffle (third generation or 3G) faced issues with Apple headphones due to remote malfunctioning under certain conditions. Apple noted that a small percentage of iPod Shuffle (3G) manufactured between Feb 2009 and Feb 2010 were affected. Even Apple earphones with remove-mic and in-ear headphones with remote mic working intermittently or totally non-responsive also fall under this program.
The third generation iPod Shuffle was delightfully small but brought along the new Apple headphones with remote to control the playback functions. However, it was the new Apple headphones with remote that had a mysterious control chip that was the heart of the iPod Shuffle 3G. But certain users faced issues while using these and hence Apple came up with a replacement program for free for two years from date of purchase.
The Apple headphones replacement is meant for the iPod Shuffle 3G models that have the following issues:
- Controls are non-responsive or work intermittently
- Unexpected volume increase or decrease
- Unexpected playing of voice feedback
Check whether the serial number of your iPod Shuffle 3G falls under this range:
xx909xxxxxx to xx952xxxxxx
xx001xxxxxx to xx004xxxxxx
Here's the quick guide to check the serial number of your iPod Shuffle. In case your iPod Shuffle shows the aforementioned symptoms and also falls under the serial number range then head to Apple's Online Service Assistantpage and enter the relevant details.
Seems like the control chip inside the remote of the Apple headphones is just acting wonky and it's good time to get it replaced.
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